Concierge Security

Concierge Security

Our concierge security guards are licensed as standard with the highest levels of training in customer service, physical security, people, and assets. VGS Security professionals provide complete solutions to your concierge security needs while presenting themselves in a professional and friendly manner to all visitors who enter your site. We can supply guards in different uniform options as needed including standard security uniform, suit-and-tie uniform etc.

We Understand Strata

Vigil Guard Security offers high-rise residential properties fully customizable concierge and security services. VGS partners with Strata Councils and property managers to develop operating procedures based on the property’s regulations, bylaws and other requirements. VGS uniformed staff have extensive experience serving upscale residences. All VGS staff are carefully supervised by a team of area managers along with reporting and GPS tracking systems in place to ensure quality control.

We Build Community

VGS Concierge Security guards put a friendly, smiling and helpful face at your strata property. They greet you, receive your deliveries, welcome your guests, and assist when you need to call a plumber, electrician or any emergency service. They help you; your neighbors, your tenants and guests find a parking spot, book, and use amenities and they understand and enforce the rules and bylaws that shape your strata’s culture and lifestyle. In an increasingly depersonalized world, your VGS Concierge Security helps create a sense of community at your building.

We Make Residents Feel Safe And Keep Property Secure

VGS security staff hold a valid security license as required under British Columbia’s Security Services Act. Your VGS concierge Security have been photographed, fingerprinted, submitted a new Criminal, Police and Correctional Record Check, and undergone training that covers:

  • Professionalism and ethics
  • Code of Conduct
  • Report writing
  • Incident management (de-escalation)
  • Personal safety on the job
  • Managing private information