General Security Service
General Security Service
Need General Service Security guards? Vigil Guard Security provides a range of guards from fire watch, equipment watch, property / fence line, parkades and more. Our guards are trained to identify opportunities on site that can lead to potential loss or business disruption, and consult with the clients in real-time to ensure the avoidance of such disturbances.
A Higher Standard Of Protection
At Vigil Guard Security, We recognize that each client is unique in terms of their security needs. Our customer-first approach helps ensure that all our client inquiries and requests are timely addressed and their needs are promptly met. Our expertise and strong experience in handling a variety of high-pressure situations enables us to offer specialized Security services best suited for your site. Our Security Guards are equipped with best-in-class equipment, industry-oriented training and outstanding supervisory.
Professional Security Officers
Vigil Guard Security takes pride in its thorough hiring process. Through our strict scrutiny and rigorous vetting process, we attract and hire the best of the best security professionals from the industry. Our commitment to customer-first approach, safety and professionalism are deep-rooted in our culture. These values are an integral part of our company’s DNA and are visible in our core values, the work we do, and in our people.
Our security officer services include:
Customer Service & Wayfinding
Facility Security Management
First Aid & Safety
Security Ambassadors
Compliance and Enforcement
Incident Management & Response
Access Control
Parking Enforcement
Operations Centres & Monitoring
Patrol Monitoring Devices
Vigil Guard Security uses state-of-art technology for Patrol monitoring and verification. We provide complementary live GPS tracking through our app so our clients are ensured that patrols are conducted effectively and efficiently. VGS operations and management team are always working behind-the-scenes ensuring real-time monitoring of the checkpoints and availability of customized reports to the clients. VGS patrol verification systems can manage your site operations from any location via a smartphone or a computer.
Our Training Produces Results
Our security officers receive the best training that is standard at hiring. We are known for providing superior training that covers a variety of areas including customer service, communication, defense tactics, risk mitigation and knowledge on criminal code pertaining to the security industry. Training increases our team’s competence and confidence. Officers who are well-equipped to do their jobs make better decisions. Furthermore, this approach significantly reduces turnover, and is proven to reduce incidents and mitigate risk.
Documentation Reporting
Proper documentation and reporting of all incidents is crucial to the safety and security of your staff and property. Each guard is trained in effective notebook writing skills and report writing skills to ensure no detail is missed in the day-to-day activities of the site and to provide outstanding customer service at your site. Our system provides real time reports and GPS tracking which is thoroughly monitored by our operations and managerial teams. The system sends direct incident reports to the client as soon as the report is submitted. In addition to that, the system auto populates a full summary report of documentation and Map tracking each day, so you know what activity is taking place at the site, daily. Finally, we send out schedules of our team to the clients so that there is always a peace of mind knowing your site is covered fully and meeting contractual obligations.
+1 604-245-0019